Terms & Policies
Terms, Policies & Conditions
Everything you need to know before ordering
Welcome to Popper Express 🎉
We're thrilled to have you with us. Before using our website or placing an order, please review these Terms, Policies and Conditions of Use. By accessing this website or purchasing, you acknowledge that you have read, understood and agreed.
Use of the Site
This document outlines the expectations and responsibilities of both Popper Express and its customers.
What You Can Expect from Us:
- A user-friendly shopping experience
- Clear product information
- Prompt and professional customer support
What We Expect from You:
- Use the site responsibly and lawfully
- Do not misuse or engage in fraud
- Provide accurate information
- Treat staff with respect
Ordering, Contract Formation & Delivery
How to Place an Order
- Select your product
- Add to cart
- Proceed to checkout
- Enter shipping details
- Confirm order
You are responsible for ensuring all details are accurate.
After Your Order
- Confirmation email sent
- Contract formed on dispatch
- Orders may be cancelled (stock/pricing/fraud)
- No changes once placed
Delivery
- 1–3 business day dispatch
- Tracking provided
- Timeframes are estimates
- Discreet packaging
Shipping Responsibility
- No changes after ordering
- Customer responsible for incorrect details
- Reshipping fees apply
- No liability after delivery confirmation
Customer Responsibility & Payment
- You are authorised to use payment methods
- Contact us before disputes
- Fraudulent disputes may result in refusal
- Data may be used for dispute resolution
Age Requirement
- Must be 18+
- Orders may be cancelled if not met
- All sales final for change of mind
- No refunds for misuse or incorrect selection
- Opened products cannot be returned
Faulty Products
- Report within 14 days
- Photos required
- Claims without evidence may be declined
Final Note
Thank you for choosing Popper Express.
