SHIPPING METHODS

AUSTRALIAN DELIVERY INFORMATION

At the time of placing an order, customers can select one of three freight options: Express Shipping, Regular Shipping, or Courier Shipping. With Express Shipping, parcels will be shipped using an Express network offered by one of our delivery partners (such as Australia Post). Similarly, with Regular Shipping, parcels will be sent through a Regular network provided by one of our delivery partners, while Courier Shipping entails a Courier network with services like Startrack or DHL.

Our delivery system is quick, simple and reliable. We deliver to every state in Australia and most orders are shipped within 24 - 48 business hours of confirmation and receipt of payment (excluding Public Holidays). We will not ship until payment has been cleared and received, there are no exceptions to this rule. Basically, we do not ship out anything until we have been paid into our account.
We need to let you know now that there are several places where we cannot have our products delivered to, among them are Universities, Schools, Police Stations and Post Offices are all on the exclusion list.

INTERNATIONAL DELIVERY INFORMATION

UPDATE: Sadly, we must inform all of our customers that there are some countries that we are now forced to remove from our International list namely the USA and Japan. If this ban effects you, we sincerely apologise, this is not a decision we have made lightly, but one we have been forced to make.

Customers should be aware to allow up to 20 business days for delivery. After we have shipped your items Customers will be provided with an Australia Post Customs unique ID that may in some cases allow them to track their parcel online, although this facility is not available in all countries.

For International delivery of our goodies, Customers should be aware that YES we are NOW shipping our products to Overseas customers. Specific terms and conditions apply to these products and Customers should be aware of the Customs Laws and regulations in your country of import. Full delivery Disclaimer and Terms and Conditions can be found on our T&C's page.

The recipient is the importer of record and must comply with all laws and regulations of the destination country as previously stated. Orders shipped outside of Australia may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country.

Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can't predict what they may be.
Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.