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Delivery Information

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Delivery Information

The delivery methods Popper Express uses

 

   AUSTRALIAN DELIVERY INFORMATION

 

At the time of placing an order, customers can select one of three freight options: Express Shipping, Regular Shipping, or Courier Shipping. With Express Shipping, parcels will be shipped using an Express network offered by one of our delivery partners (such as Australia Post). Similarly, with Regular Shipping, parcels will be sent through a Regular network provided by one of our delivery partners, while Courier Shipping entails a Courier network with services like Startrack or DHL.

   DELIVERY COST

 

Starting at ONLY $7.95 for Courier Delivery, $9.95 for Regular Postage and $12.95 for Express Postage, we try to keep the freight charge to a minimum. Shipping charges vary and are dependant on several factors, including postcode and the size of the items ordered. Prices are subject to change and are true and correct at the time of writing. 

 A FEW NOTES

With our efficient and trustworthy delivery system, we are able to dispatch orders to all Australian states. Following confirmation and payment clearance (excluding Public Holidays), most orders are dispatched within 24-72 business hours. Please note that we strictly adhere to our policy of only shipping products once payment has been received in full.

Unfortunately, we regret to inform you that we are unable to deliver to certain locations such as Universities, Schools, Police Stations, and Post Offices.

  INTERNATIONAL DELIVERY

 

We are delighted to announce that we now offer international delivery of our delectable products. However, customers need to understand that specific terms and conditions apply to these products. To avoid any potential issues, customers should familiarize themselves with the customs laws and regulations of their country of import. Please refer to our T&C's page for full delivery disclaimer and terms and conditions.

Customers should expect delivery within 20 business days from the date of shipping. Once the items have been dispatched, customers will receive an exclusive tracking ID that may enable them to track their parcel online, but please note that this feature may not be accessible in all countries.

Please note that the recipient of the products will be considered the importer of record and will be responsible for complying with all laws and regulations of the destination country. Orders shipped outside of Australia may be subject to import taxes, customs duties, and fees charged by the destination country. Any import taxes, customs duties, and fees that are levied once a shipment reaches the recipient's country will be the responsibility of the recipient. The recipient shall bear any extra charges incurred during customs clearance as we are not in control of them and are unable to forecast their value. Customs regulations vary significantly across nations, and thus, it is recommended to contact your local customs office to acquire detailed information. The necessity of customs clearance procedures might lead to delays, exceeding our initial delivery estimations.

Regrettably, we would like to update our valued customers that due to circumstances beyond our control, we have no choice but to exclude the USA and Japan from our International list. We apologize for any inconvenience this may cause as this decision was not made lightly. 

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